Public authorities and courts are pivotal actors in delivering services to society. Contacts between migrants and these bodies are
particularly demanding in regard to communication. Meaningful communication largely depends upon mutual recognition of the
participants' linguistic resources and competence. The consequences of possible failure are costly, time consuming, and detrimental to
people and society. This project focuses on migrants from African countries who have been disproportionately represented in the
public eye due to constant and excessive negative imagery in the media and in politics. Its objective is to make their plurilingual
repertoire visible (voices heard) in order to ensure a proper choice of language according to Article 6 (3a) ECHR and equal access to
the law. Since, in Austria, the majority of migrants from African countries live in Vienna, addressing this issue should be given top
priority by urban policy makers.